Cancellation Policy

Effective Date: October 27, 2026

At Ankit Collection, we understand that customers may sometimes need to cancel an order after placing it. This Cancellation Policy explains the conditions and process for cancelling orders placed through our website, https://ankitcollection.store.

1. Order Cancellation by Customers

Customers may request cancellation of an order before it has been dispatched for delivery.

To request a cancellation, please contact our customer support team as soon as possible using the contact details provided below. Please include your order number and registered contact details to help us process your request.

Cancellation requests are subject to the current status of the order.

2. Cancellation After Dispatch

Once an order has been dispatched or handed over to the shipping partner, it may not be possible to cancel it.

In such cases, customers may contact our support team for guidance regarding the applicable return or refund procedure, subject to our Return & Refund Policy.

3. Refunds for Prepaid Orders

If a prepaid order is successfully cancelled before dispatch and the cancellation is approved, the eligible refund will be initiated to the original payment method.

The time taken for the refund to appear in the customer’s account may depend on the payment service provider, bank, and payment method.

4. Cash on Delivery Orders

For Cash on Delivery (COD) orders, customers should request cancellation before dispatch. If the cancellation is approved before dispatch, no payment will be required for the cancelled order.

Repeated order cancellations or refusal to accept deliveries may result in additional verification or restrictions on future COD orders, where appropriate.

5. Cancellation by Ankit Collection

Ankit Collection reserves the right to cancel an order in circumstances such as:

  • The ordered product is unavailable.
  • Incorrect product pricing or listing information is identified.
  • The order contains incomplete, inaccurate, or unverifiable information.
  • A payment cannot be verified or authorized.
  • A suspected fraudulent or unauthorized transaction is detected.
  • Delivery to the provided address is not possible.

If a prepaid order is cancelled by us, any eligible amount received for that order will be refunded to the original payment method.

6. Duplicate or Incorrect Orders

If you accidentally place a duplicate order or select an incorrect product, size, or other detail, please contact us immediately.

We will try to assist with cancellation before dispatch. Changes or cancellations cannot be guaranteed once an order has been processed or dispatched.

7. Cancellation Request Process

To request an order cancellation:

  1. Contact us using the email address or phone number listed below.
  2. Provide your order number and the reason for cancellation.
  3. Our support team will review the order status and inform you whether cancellation is possible.
  4. If approved, the cancellation and any applicable refund will be processed according to this policy.

Please note that sending a cancellation request does not automatically mean the order has been cancelled. Wait for confirmation from our support team.

8. Policy Updates

Ankit Collection may update this Cancellation Policy from time to time. Any revised policy will be published on this page with an updated effective date, where applicable.

9. Contact Us

If you have questions about this Cancellation Policy or need assistance with an order, please contact us:

Business Name: Ankit Collection
Owner Name: Ankit Kumar
Website: https://ankitcollection.store
Email: ankitkumar957628836@gmail.com
Phone: +91 8853877605
Address: Mogalpura, Post – Lalbagh, Darbhanga, PO: Darbhanga, District: Darbhanga, Bihar – 846004, India.

We appreciate your understanding and thank you for shopping with Ankit Collection.