Shipping & Delivery Policy

Effective Date: October 27, 2026

Welcome to Ankit Collection. We aim to provide a smooth and convenient shopping experience by processing orders carefully and delivering products to customers as efficiently as possible. This Shipping & Delivery Policy explains our order processing, shipping procedures, estimated delivery timelines, and related terms for purchases made through https://ankitcollection.store.

1. Order Processing Time

Orders are generally processed within 1–3 business days after the order is successfully placed and the required payment or order verification is completed.

Orders placed on Sundays, public holidays, or non-working days may be processed on the next business day.

Processing times may vary during sales, promotional periods, or other circumstances that affect order volume.

2. Estimated Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the customer’s location, courier availability, and other logistical factors.

Delivery timelines are estimates and are not guaranteed. Deliveries to remote locations may require additional time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer confirms the order.

Shipping charges may vary depending on the delivery location, order value, package size, or any promotional offer available at the time of purchase.

Customers should review the final order summary before placing an order.

4. Order Confirmation and Dispatch

After an order is placed, customers may receive an order confirmation through the contact details provided during checkout.

Once the order has been dispatched, tracking information may be provided where supported by the courier or shipping service.

Customers are responsible for providing accurate and complete delivery information when placing an order.

5. Shipment Tracking

If tracking is available for your shipment, you can use the tracking details provided by us or the relevant courier partner to check the delivery status.

If tracking information is unavailable or has not been updated for an extended period, please contact our customer support team for assistance.

6. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier or logistics disruptions.
  • Adverse weather conditions or natural events.
  • Public holidays or regional restrictions.
  • Incorrect or incomplete delivery addresses.
  • High order volumes or operational issues.
  • Other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers in resolving delivery-related concerns.

7. Incorrect Address or Failed Delivery

Customers should carefully check their name, phone number, and delivery address before confirming an order.

If a shipment cannot be delivered because the address is incorrect, the recipient is unavailable, or delivery attempts fail, the courier may return the shipment to us.

Additional delivery charges or re-shipping arrangements, where applicable, will be communicated to the customer before further action is taken, subject to applicable law.

8. Damaged, Defective, or Incorrect Products

Customers are encouraged to inspect their order after delivery.

If you receive a damaged, defective, incorrect, or materially different product, please contact us within 7 days of delivery with your order number and clear photographs of the issue, where applicable.

We will review the request and provide assistance in accordance with our Return & Refund Policy and applicable consumer protection laws.

9. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and delivery locations, depending on the options displayed during checkout.

If COD is available, customers should ensure that they can receive the shipment and pay the applicable order amount at the time of delivery.

10. Partial or Missing Orders

If an order appears incomplete or a product is missing from the package, please contact our customer support team with your order number and relevant details. We will review the matter and assist you appropriately.

11. Order Cancellation and Refunds

Customers who wish to cancel an order should contact us as soon as possible before dispatch. Cancellation may not be possible after dispatch.

For further information about cancellations and eligible refunds, please review our Cancellation Policy and Return & Refund Policy.

12. Contact Us

If you have any questions about shipping, delivery timelines, tracking, or an existing order, please contact us:

Business Name: Ankit Collection
Owner Name: Ankit Kumar
Website: https://ankitcollection.store
Email: ankitkumar957628836@gmail.com
Phone: +91 8853877605
Business Address: Mogalpura, Post – Lalbagh, Darbhanga, PO: Darbhanga, District: Darbhanga, Bihar – 846004, India.

We appreciate your trust in Ankit Collection and thank you for shopping with us.